Gideon
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Gideonさんがコメントを作成しました:
When using API to download the call recordings, what's the best way to filter the tickets with recordings attached?
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Gideonさんが投稿を作成しました:
Bulk download call recordings
未計画Hello, we would like to download call recordings for our agents Currently, there are two options available Incremental Call exports of call metrics and Download Recordings app Download recordings o...
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Gideonさんが投稿を作成しました:
Exporting Agent calls
Our Operations team need to export Zendesk calls for agents to run through speech analytics. So far I have found exporting data of reports to JSON and CSV files. We need to be able to export the l...