Andrew J
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Andrew Jさんの最近のアクティビティ-
Andrew Jさんが投稿を作成しました:
Custom App Install Fails
Upon install we receive the following error; Failed to install app: Error creating requirements The task failed because of an error: unknown attribute 'system' for CustomField::Dropdown. raise Un...
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Andrew Jさんが投稿を作成しました:
Log in Authentification not working "Forbidden - Invalid authenticity token" Solved
Recently I had an issue with logging in to my support agent account on our subdomain. Error message "Forbidden - Invalid authenticity token" No reset of password was possible at all. Cause: Zendesk...
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Andrew Jさんがコメントを作成しました:
@yasmany, that is not an option in the basic Zendesk version, unless you are happy to only change the email content, which is it what I understand you are meaning. To change the survey descriptio...
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Andrew Jさんがコメントを作成しました:
Best to add links to the articles in the auto-response. I presume you would want to vary the auto-response using trigger words.
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Andrew Jさんがコメントを作成しました:
Where are you seeing that?
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Andrew Jさんがコメントを作成しました:
API reference: https://developer.zendesk.com/api-reference/help_center/help-center-api/post_comments/#create-post-comment Should be able to use html. Can you post your actual code? Or you could tr...
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Andrew Jさんがコメントを作成しました:
Hello Brandon, you may be able to do part of this using (our) Agent Activity Tags app. This will add tags for every agent updating the ticket, and you would need modify this behaviour by perhaps r...