Tobias Hermanns
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Tobias Hermannsさんの最近のアクティビティ-
Tobias Hermannsさんがコメントを作成しました:
Yes, please!
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Tobias Hermannsさんがコメントを作成しました:
Hi Shashank, thanks for feedback me. I just want to tell you more about our use case, to understand it. We´re working in a Team, with 15 people, doing Support. We upgrade to Zendesk Enterprise Suit...
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Tobias Hermannsさんがコメントを作成しました:
Hi Shashank, can you update us here :)?
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Tobias Hermannsさんがコメントを作成しました:
Hi Shashank, can you make "near future" more visible? Thanks.
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Tobias Hermannsさんがコメントを作成しました:
Nicole We´ve some case that we use "Next-Reply" SLA. In case we send customer: "Your appointment is confirmed tomorrow at 9am". We put the case to On-Hold. Now customer reply with: "OK, thanks, g...
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Tobias Hermannsさんがコメントを作成しました:
Nicole, we´ve since years E-Mail address per country support@....de support@...nl support@...at .. We know have experience with Zendesk Guide and develop our Self-Help Center. So from now onwar...
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Tobias Hermannsさんがコメントを作成しました:
+1 We´ve a use case, where we want forward people to our Helpcenter and block Mail one by one... By over 100 Mail address it´s hard to setup 98, instead of 2.
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Tobias Hermannsさんがコメントを作成しました:
Hi Ramin, we´re waiting also since March for this feature. Is there any new roadmap for that now? Thanks.
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Tobias Hermannsさんがコメントを作成しました:
+1
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Tobias Hermannsさんがコメントを作成しました:
We also need it. We have "Gold Partner" they´re flagged in Organization. I want do a View where showing me all "Gold" and their Agent.