Drey Tee
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合計アクティビティ49
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前回のアクティビティ
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メンバー登録日
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投票35
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サブスクリプション8
アクティビティの概要
Drey Teeさんの最近のアクティビティ-
Drey Teeさんがコメントを作成しました:
Looks good if agents are assignees before answer and ticket gets attached to the agent until Solved.Otherwise (we have few agents who answer tickets freely on their shifts and by the time reporte ...
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Drey Teeさんがコメントを作成しました:
Can I add a yesterday date for previous day report?
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Drey Teeさんがコメントを作成しました:
Totally agree with all commenters.It's ridiculous to send such a message even to colleagues and of course to customers. Any workaround maybe?
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Drey Teeさんがコメントを作成しました:
Totally agree with all commenters. Explore still lack such feature. Please prioritize the task to implement this faster
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Drey Teeさんがコメントを作成しました:
Just wanted to add my 5 cents: It's really frustrating when Pausable update time doesn't really pauses after setting status to On-hold (this status really means "waiting for a 3rd party", so the ti...
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Drey Teeさんがコメントを作成しました:
Absolutely agree with all people in this topic. When export screws the data you see in report/dashboard - it's really unusable.Please raise this issue priority.