Aguinaldo Junior

Thank you for your help Chandra Robrock

I was able to create a set, but after that i don't know how to select the set as a data filter in the dashboard, can you help?

Hello there, 

I need to narrow down some specific groups from "tickets groups" filter and i need do pull "assigned name" only from the groups i choose, but when i go to edit filters, it doesn't seem to give me that option (see images below). Shoud i be looking elsewhere?

Thank you in advance!

Hi Marie, i was in fact selecting the wrong dataset, thanks you for your assistance on this matter!

Hey there! 

So, i'm trying to filter  "tickets created" query by ticket group and assignee name filters but it's not working (i'm able to filter only by date, using "data selector" filter after i chose "tickets created" using "edit filter"). Can someone help me with this?