Alex Robinson
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合計アクティビティ103
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前回のアクティビティ
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投票8
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投稿
Alex Robinsonによる最近のアクティビティ-
Messaging : Allow to custom the HTML and CSS directly from the Style tab of the Web Widget
Please allow to custom the HTML directly from the Style tab of the Web Widget
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Messaging : Make the Conversation List Sunshine feature non-programmatic and available from the UI
Please make the Conversation List Sunshine feature non-programmatic and available from the UI. At present several teams do not have developers who can work with API and this feature would be an inc...
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Explore : IVR menu options selected and overall SVI users
Please add tracked data to Explore on IVR menu options selected and overall SVI users - At the moment one needs to go through API to collect these
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Add tables to markdown as an option
Please add the possibility to add tables to markdown
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Share Sell Calendars
Please offer the possibility to share calendars and have team-wide calendars on Sell, without having to go through Google or Exchange
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Increase 2000 line import limit
At present one can only submit 2000 lines when importing users. Please increase this figure as API isn't an option for everyone. Thanks.
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Explore dashboard export height
Please make the Explore dashboard export height unlimited
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Explore : Twilio's only metric for both calls and text is "Voice", please add more granular metadata
On Explore reports, Twilio's only metric for both calls and text is "Voice", please add more granular metadata.A workaround would be to use tags however these aren't available to Lite customers and...
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Using location / IP address to route tickets via triggers
At present using location / IP address to route tickets via triggers isn't possible, it can only be done using Language. Please make it available.
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Support - "Also on this ticket" should be supported on the Mobile app
When using the Zendesk Support mobile app, there is no "Also on this ticket" indicator that another user is looking at the ticket. On the flip side, the desktop version does not show if a mobile us...