Caroline
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合計アクティビティ17
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アクティビティの概要
Carolineさんの最近のアクティビティ-
Carolineさんがコメントを作成しました:
Hi,I believe we need agent name activity, not just assignee. Because when agent change from A to B, if we use assignee name. all the result would go to agent B. We need the calculation for agent A ...
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Carolineさんがコメントを作成しました:
+1 on this. It's an essential feature that should be available. Even in intercom, we get this experience by default
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Carolineさんがコメントを作成しました:
Hi Chris Bulin @...I've tried the instruction above, but in my side jira and zendesk related of key issue doesn't sync each others yet. Can you please help?Notes:- Custom fields: Text - Field mappi...
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Carolineさんが投稿を作成しました:
Sum total of helpful article in Zendesk Explore
Hi,Can I sum / count how many users that feel our article was helpful or not in Zendesk Explore
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Carolineさんが投稿を作成しました:
Kanban view option for ticket
I think it would be really helpful if Zendesk allow us to view ticket in Kanban. I think it's a pretty basic thing for a ticketing system. It will make our agent see their task more easily in 1 vie...