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Sten Olsson

参加日2021年11月03日

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前回のアクティビティ2021年11月08日

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さんの最近のアクティビティ Sten Olsson

Sten Olssonさんがコメントを作成しました:

コメントManaging your email

Hi Sean, Erwin, 

Problem solved at our end, it was the Outlook 365 server who did not approve forwarding of e-mails outside our domain. 

Thank you very much for your help. 

Have a nice day. 

Best regards, Sten

コメントを表示 · 投稿日時:2021年11月08日 · Sten Olsson

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Sten Olssonさんがコメントを作成しました:

コメントManaging your email

Hi. 

When trying to verify forwarding our support mail address, the forwarded mail is not accepted by our Zendesk domain support mail. The message comes back saying: 

==========

Delivery has failed to these recipients or groups:

"Our sending/forwarding email address here."

Your message wasn't delivered because the recipient's email provider rejected it.

Diagnostic information for administrators:

Generating server: AM0PR0302MB3316.eurprd03.prod.outlook.com

"Our sending/forwarding email address here."
Remote Server returned '550 5.7.520 Access denied, Your organization does not allow external forwarding. Please contact your administrator for further assistance. AS(7555)'

==========

"Your organization does now allow external forwarding."
Is that our organization in Zendesk? If so, have I missed to make some setting right for this to work?

Support address works, SPF works, the DNS settings work, all verified. 

Thanks in advance. 

Best regards, Sten

コメントを表示 · 投稿日時:2021年11月03日 · Sten Olsson

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