Brandon Jones

So what if we want to make it so that the web widget does not display certain forms unless someone is logged into our site and their site login username (email address) matches their Zendesk login username (email address)?  

Example, we have our HC code edited so that only logged in users with certain user tags can see certain forms. Is there a way to make the classic web widget mirror this? 

Damon Maranya thanks very much! wasn't sure what to do with that but I'll follow your lead. I tried what Kay posted but using the preview that didn't seem to work. 

Hi I am completely lost here. I have the following code, trying to hide it from all users not a part of the org but it doesn't seem to work when I use the preview function. Can someone help point out what I'm doing wrong here? read through a lot of different help topics but still can't get it to work. I even have the code at the top of my script.js file. 

// Restrict Coach only forms
document.addEventListener('DOMContentLoaded',function(){
 var i = 0;
     var checkExist = setInterval(function() {
     i++;
     if ($("a.nesty-input").length){
     clearInterval(checkExist);
     $("a.nesty-input").each(function() {
     $(this).bind( "click", function() {
     for (var c in HelpCenter.user.organizations) {
     if (HelpCenter.user.organizations[c].name.substring(0,8) === "Sounding Board Labs, Inc."){
     $("#5580887005723").show();
     } 

else {

$("#5580887005723").hide();

}
     
     //reserve space for additional organizations 
     }
     
     });
     });
     }
     if (i > 10){
     clearInterval(checkExist);
     }
     }, 100);