Max Staniland
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合計アクティビティ12
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投票1
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アクティビティの概要
Max Stanilandさんの最近のアクティビティ-
Max Stanilandさんが投稿を作成しました:
Can't respond to tickets requests, only add notes internally
Hi there, Why is it that I can't respond to tickets requests, I can only add notes internally? Is this because of the licensing or something on ZenDesk. The way the account is setup is its a Light...
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Max Stanilandさんがコメントを作成しました:
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Max Stanilandさんがコメントを作成しました:
Hi Lou, I have done that and can see that they are a Light Agent. I still don't see the permissions. The below images are what I see when I follow your instructions:
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Max Stanilandさんがコメントを作成しました:
Hi Lou, How do I access ticket permissions? Thanks.
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Max Stanilandさんがコメントを作成しました:
Hi there, So they are a light agent. And there was nothing special about the ticket they where trying to access.
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Max Stanilandさんがコメントを作成しました:
This is what they have.
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Max Stanilandさんが投稿を作成しました:
Access denied when trying to View a ticket
回答済みHi all! Someone keeps getting this error message when trying to view a ticket. How can they view the ticket. Thanks!
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Max Stanilandさんが投稿を作成しました:
Forwarding Ticket to the right email
回答済みHi there, I have a form where there are multiple options to choose from that you can select. When you select an option depending on that option it gets forwarded to the right email address. e.g. so...