Denise Sehlmeyer
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アクティビティの概要
Denise Sehlmeyerさんの最近のアクティビティ-
Denise Sehlmeyerさんがコメントを作成しました:
Both of the below would be really helpful Find the receiving organization in a merge by organization_id Update business rules that refer to the merging organization
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Denise Sehlmeyerさんがコメントを作成しました:
Barry Neary, do you know when 'partial skills' match will be available for Omnichannel Routing?
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Denise Sehlmeyerさんがコメントを作成しました:
Neither article (this one or the one referenced) tell how admins can turn it off. Please advise
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Denise Sehlmeyerさんがコメントを作成しました:
I agree with Sydney, turning on features automatically and not having a definite date, so we have to babysit to see when to be able to turn it off is not a good experience. We need to be able to h...
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Denise Sehlmeyerさんがコメントを作成しました:
Barry, I'll look for your email, as I know we have a skills section. What I didn't see is ability to use the skills as a condition within Triggers per your "the ability to change skills on a ticke...
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Denise Sehlmeyerさんがコメントを作成しました:
Barry, I see the ability to route tickets for messaging on our Sandbox and Production. But I don't see 'the ability to change skills on a ticket using a trigger' on either our Sandbox or Productio...
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Denise Sehlmeyerさんがコメントを作成しました:
I want to reiterate what others are saying about this change, you're limiting us in functionality and I am unable to recreate our dashboards using the new dashboard layouts due to limitations and f...
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Denise Sehlmeyerさんがコメントを作成しました:
I have alerts set that work great when I'm in Edit mode, but the minute I go back to View mode they don't show. In addition there is no save button (or way to save the live Messaging dashboard tha...
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Denise Sehlmeyerさんがコメントを作成しました:
It would be nice if we were able to reorder the Agent status, so they don't have to scroll all the way to bottom for some statuses.
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Denise Sehlmeyerさんがコメントを作成しました:
I changed the color per the directions above and it still shows the default color on the side bar