Ahmed Zaid
Certified Zendesk Expert (App developer & Administrator) | Technology Alliance Partner | Technical Architect @ ROCA, a Premiere Implementation Partner
-
合計アクティビティ1312
-
前回のアクティビティ
-
メンバー登録日
-
フォロー4ユーザー
-
フォロワー5ユーザー
-
投票102
-
サブスクリプション768
コメント
Ahmed Zaidによる最近のアクティビティ-
Thanks to Stephen Belleau for sharing a great tip on one of his use cases: A fun use case for liquid, we sometimes want to render something if a certain tag is present on a ticket. For example, ea...
-
Hi Karen Hynes, I recommended a client to sign up for the beta a month ago and they are still not enrolled. Have you paused signups for the EAP?
-
Hello Jay McCormack, If a pop up is what you are after, a custom app that shows a pop-up notification is possible. It would require a developers familiar with Zendesk application framework, but the...
-
Hi Oana Veronica Pop, The simplest way to achieve that is not adding them to any form as an admin. No action would be required as they are hidden by default until added to a form.
-
Hi Oana Veronica Pop, Take a look at the notification action. It may suit your needs.
-
Hi John Artunkal, You can achieve that with a custom sidebar app. When an agent views a ticket, the app could fetch all transactions related to the requester or to their organisation by matching th...
-
Hi Daniel, Sorry for the late reply. You would probably need to contact Zendesk support to look into the package for you. Or if it's not confidential or can be presented into a public repo, I am ha...
-
Hello S I, If you made your help centre only accessible to signed-in users, its content should be removed from search engines soon. Is saw this comment suggesting it can be done manually to avoid w...
-
Hi Oana Veronica Pop, Check out app requirements. it will help you achieve exactly what you are looking for.
-
Hi Daniel Wennerdahl, I would start by checking the manifest and double-checking all key values against documentation. If you are creating an app for the marketplace, uploading the package through ...