John DiGregorio
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John DiGregorioさんの最近のアクティビティ-
John DiGregorioさんがコメントを作成しました:
@bctsupport did you ever get publishing the reports to the community to work? I have been wanting to do this but can't find a quick or easy way to do it
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John DiGregorioさんがコメントを作成しました:
Has anyone found a marketplace app or written code to export tickets? I really don't think creating a dashboard and scheduling it for every customer is the right approach. There is currently a d...
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John DiGregorioさんがコメントを作成しました:
Gabriel Manlapig I have been working with support for two weeks on the issue and they still can't tell me how to set the tag on Open Tickets. It works fine for solved, on-hold and pending but won...
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John DiGregorioさんがコメントを作成しました:
Lea Møller Baun - add a filter for Last Updated
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John DiGregorioさんがコメントを作成しました:
@Binh Du did you ever figure out how to include open tickets
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John DiGregorioさんがコメントを作成しました:
How can I include open tickets? Currently it only shows Pending and on Hold. I want all statuses assisgned to the user to get the tag
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John DiGregorioさんがコメントを作成しました:
Dane I have been using this report for a while now and noticed last week that I am off by a few records on numerous customers. I have tweaked my report and found there have been 72 cases open tha...
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John DiGregorioさんがコメントを作成しました:
Is there any update for this? I just added 15 fields only to find out it is showing the requestors organization and not the ticket organization. Creating triggers only works when new or when the...
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John DiGregorioさんがコメントを作成しました:
One of the issues with private tickets is if a person accidentally adds a public comment the ticket will show on the community. To make things simple I created a new brand called "hidden ticket"....
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John DiGregorioさんがコメントを作成しました:
Liz W did you ever get an answer for this. I have wasted 4 hours today trying to get this to work and can't. It is frustrating that the name is required but then it goes on to say a unique_id ...