Ricardo
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アクティビティの概要
Ricardoさんの最近のアクティビティ-
Ricardoさんがコメントを作成しました:
Hello ally.d! That actually depends on the templating version you are currently in. Which version are you in? If you are in v2, you can remove the piece of code below from the header template: <div...
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Ricardoさんがコメントを作成しました:
Olá, Luiz, Eu criei um ticket com o nosso team de Suporte para investigar o seu problema. Por favor verifique o seu email!
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Ricardoさんがコメントを作成しました:
Thanks for your feedback Mark van Beekum. Unfortunately, that option is not possible currently. The best way to keep communications hidden from agents is to have separate tickets belonging to diffe...
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Ricardoさんがコメントを作成しました:
Glad it worked!
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Ricardoさんがコメントを作成しました:
Olá Luiz Gustavo Schroeder Vieira! Não encontrei um ticket seu sobre o este problema. Pode ser que você esteja tendo alguns problemas de cache. Será que poderia fazer o seguinte: Limpar a cache do...
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Ricardoさんがコメントを作成しました:
Hello Selçuk Mıynat! Thanks for your question. Unfortunately, it is not possible to make a field mandatory when a ticket is being closed due to merge. When you are merging, the ticket moves to the ...
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Ricardoさんがコメントを作成しました:
Hello Brice Bougard and Heather Rommel Could you please set up your Chat trigger as it follows: - Department | Equals | English- Department status | English | Online- Still on site | Equals | 30- V...
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Ricardoさんがコメントを作成しました:
Hello Rhiannan Hughes Thanks for reaching out! FYI, there is a default query you can use and that may help you already. It is called Efficiency: Tickets by first reply time brackets [default] You c...
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Ricardoさんがコメントを作成しました:
Bonjour Ahmed Achour Malheureusement, il n'est pas possible de limiter la création de tickets par client. Vous pouvez créer une vue pour les organisations dont vous souhaitez limiter les tickets et...
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Ricardoさんがコメントを作成しました:
Hello Vikki Keeble Welcome to Zendesk Community! When you are in the Top/bottom option, under Strategy could you please make sure the value in there is On columns? Let me know if this works please!