Ricardo
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合計アクティビティ932
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前回のアクティビティ
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メンバー登録日
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フォロー6ユーザー
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フォロワー2ユーザー
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投票12
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サブスクリプション718
アクティビティの概要
Ricardoさんの最近のアクティビティ-
Ricardoさんがコメントを作成しました:
Hello Jeremy Clanton. It looks like you already contacted us through Chat and you now have an open ticket with our Support team. I agree we need further investigation within your account so please ...
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Ricardoさんがコメントを作成しました:
Hello Ryan! That is a great question. I can talk a little bit about our experience here with our Zendesk Customer Support team. Early on in our KCS implementation, we set very aggressive targets fo...
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Ricardoさんがコメントを作成しました:
Hello Colin Crowley Thanks for that. I created a ticket with our customer support team for further investigation. Bear with us please.
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Ricardoさんがコメントを作成しました:
Hello Colin! Do you think you could expand a little bit more on your use case? When you say autoreply, are you referring to notifications sent by triggers? Because those should not stop the FRT fro...
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Ricardoさんがコメントを作成しました:
Hello Marty. Thanks for following up. I think we will need a little bit more of an investigation into your account. I noticed you already have an open ticket with us so I am going to work with the ...
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Ricardoさんがコメントを作成しました:
Hello, Marty. Thanks for raising this. The information in the article is actually no longer accurate. Explore collects backlog information every time your data synchronizes with Explore. If you are...
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Ricardoさんがコメントを作成しました:
Hello Jose Hurtado. It is now possible to share dashboards or to grant access to dashboards to light-agents: Announcing Support Enterprise custom roles and light agent access support for Zendesk Ex...
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Ricardoさんがコメントを作成しました:
Hello Adam Hanna, Maybe you could try something different. Could you please go to Guide and click Guide admin > Customize design (the eye icon). In your Live theme click Customize and then under Pr...
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Ricardoさんがコメントを作成しました:
Hello Jeff Senia You can find this page by going to Admin > Channels > Talk > Numbers tab > Add number. You can find more information in Adding Zendesk Talk numbers.
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Ricardoさんがコメントを作成しました:
Hello Frederico Perin! I noticed you have an open ticket with us. Could you please reply back to the message we sent so we can further investigate? :) Thanks.