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John

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    Johnさんがコメントを作成しました:

    Thanks for the recommendation. Is there any possibility of getting a broad range of possible IPs from your Dev Ops group?

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    Johnさんが投稿を作成しました:

    Chat Metadata

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    Hello, When a client initiates a chat, it'd be helpful for the support representative to know the client ID up front so he/she doesn't have to ask each time.  Is it possible to automatically pass m...

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    Johnさんがコメントを作成しました:

    So you can't provide a range of IPs?

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    Johnさんがコメントを作成しました:

    Thanks for your reply Ramin. A potential solution may be for us to ask our clients to whitelist zendesk chat services.  Our clients whitelist by IP.  Can you say which IPs zendesk chat uses for reg...

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    Johnさんがコメントを作成しました:

    Do these ranges also cover zendesk chat?

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    Johnさんが投稿を作成しました:

    Chat widget proxy

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    We'd like to use zendesk chat in our web app, which is used in our client offices whose network traffic is whitelisted to our domain.  In order to avoid denied requests to zendesk.com, we need a wa...