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Yoram Dagan

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Yoram Daganによる最近のアクティビティ 最近のアクティビティ 投票
  • Automation condition bug

    automation condition "form", looks at the form which was selected when the ticket was opened and not on the current ticket form

  • Sending internal notes to non agents

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    Hi,   I am trying to create a process in which I am using targets to send internal ticket comments to people who are not agents. This is required for us to let account managers which do not need to...

  • Insight permissions

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    Hi, During the setup of insights and giving permissions to the agents I have stumbled upon a security issue. I have a few groups configured in Zendesk. Some of the groups are not allowed to view ti...