Michel
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Michelによる最近のアクティビティ-
Hello Zachary, I have to admit, Allen is nailing it. There is no way to make sure the user is subject to GDPR if they are not explicitly saying so. The collected metadata is going to be little to ...
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Hi Jorma, I was recently looking into this and Zendesk has no native way to support TTY. I was reading about tty on this website: http://www.abouttty.com/ and I see that the TTY aspect is handl...
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Hi Michal, Unfortunately, the only way to integrate a Talk solution would be to use the Talk Partner Edition (TPE) end-points to create your integration. I say unfortunately, because from what ...
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Hello Tran and Mike, This is indeed a generic solution and, if we want to see what exactly happened we would need to look into specific errors of these failures. Since this will require more ac...
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Hello Josh, I am sorry this is happening to you, unfortunately we would need more details about this issue and therefore, since it is going to be a more account specific question, we would need t...
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Hello Helen, Unfortunately, this is not something that is yet achievable. The way this would work for now is that your customers, by responding stop, would create a ticket in your instance. Y...
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Hello Mustafa, As Jessie stated, this would not be possible. You would need to create two distinctive article in each of your brands. The reason being that each of your Widgets is Branded and wo...
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HI Rick, You would indeed be able to populate the required drop down field via a trigger, but this would only work with certain field types. Drop down, check box, due dates and tags. But you ...
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Hi Dj, It seems that you already have a ticket open with us about this behavior. Since this is an account specific question, you will be notified of any progress on this ticket. If you have a...
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Hello Spencer, If you do have an existing Talk number on your account and if you are on a Talk Professional or Enterprise account you would have the ability to add an external number to have it ...