Aswin Kannan
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Aswin Kannanさんの最近のアクティビティ-
Aswin Kannanさんがコメントを作成しました:
I'm SO SICK of "use the API" response from Zendesk. That is your go-to solution for literally every question on any suite of the products. Not everyone has the developer resources and bandwidth to ...
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Aswin Kannanさんがコメントを作成しました:
Hi Gail - I'm aware of that. We use departments for skill-based routing (orders, troubleshooting, sales, etc). Moreover using departments to serve different countries is just convoluted. I was look...
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Aswin Kannanさんが投稿を作成しました:
Set Chat Hours for different countries
How do we make the chat widget visible in different hours for different countries? We don't want the US night-time customers to influx the chat queue when it is open for Australia customers, vice-v...
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Aswin Kannanさんがコメントを作成しました:
This is a much-needed feature to fully utilize the localization. The response from the Zendesk Product team is disappointing and most useless, to be honest. If we have to use custom code or API for...
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Aswin Kannanさんがコメントを作成しました:
This is a much-needed feature to fully utilize the localization. The response from the Zendesk Product team is disappointing and most useless, to be honest. If we have to use custom code or API for...
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Aswin Kannanさんがコメントを作成しました:
I have a question similar to Ayal. We have translations for Spanish (Latin America). We want to move them as a generic Spanish. Is there a way to move the translations or mark them as another langu...
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Aswin Kannanさんがコメントを作成しました:
Zendesk should make it easy to create vanity URLs for host-mapped subdomains. Ex: I want to create a vanity URL for offers, help.company.com/offers and redirect it to an article such as https://hel...
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Aswin Kannanさんがコメントを作成しました:
Hello everyone - Has anyone figured out how to use vanity URLs in Help Center/Guide? Ex: help.company.com/offers linking to an article like https://help.company.com/hc/en-us/articles/360081928433-L...
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Aswin Kannanさんがコメントを作成しました:
This is incredibly useful. Thank you for sharing. Can we use this to create vanity URLs for the help center? Ex: The actual URL of a help article in our Zendesk Guide is https://help.cricut.com/hc/...
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Aswin Kannanさんがコメントを作成しました:
They don't care about the age of the request. Pretty sure they have an excuse already figured out.