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Maggie St. Clair

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Maggie St. Clairさんの最近のアクティビティ
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    Maggie St. Clairさんがコメントを作成しました:

    1. Gather
    2. ...
    3. Setting up Zendesk Gather
    4. Awarding Gather badges

    Thanks for the recommendation to add the Copenhagen theme. I did that and now see what the badges should look like. Now I can better explain it to the theme developers so they can fix it. Appreciat...

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    Maggie St. Clairさんがコメントを作成しました:

    1. Gather
    2. ...
    3. Setting up Zendesk Gather
    4. Awarding Gather badges

    Kasper Sørensen, so I just went back in to grab some screenshots and now I do see the one title badge shows but only for the original post and not for the comment. Does it require different coding ...

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    Maggie St. Clairさんがコメントを作成しました:

    1. Gather
    2. ...
    3. Setting up Zendesk Gather
    4. Awarding Gather badges

    Thanks, Kasper. I will reach back out to Lotus Themes. 

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    Maggie St. Clairさんがコメントを作成しました:

    1. Gather
    2. ...
    3. Setting up Zendesk Gather
    4. Awarding Gather badges

    We have a theme that is created by Lotus Themes. I have been working with them to get the code in so that we can award badges. I have award two badges to one of my customers that is a moderator. I ...

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    Maggie St. Clairさんがコメントを作成しました:

    1. コミュニティ
    2. Feedback on Support
    3. Permanently close a ticket

    Oh for sure. I have a meeting set up this afternoon to discuss this with others to make sure I won't be interfering with their processes and other triggers. After that I will be doing the setup and...

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    Maggie St. Clairさんが投稿を作成しました:

    Reporting on Gather in Explore

    1. コミュニティ
    2. Feedback on Explore

    It would be really helpful if we could report on Gather in Explore like we can for Support and Guide. I currently have to use Google Analytics and Zendesk APIs to get these numbers for our reportin...

    • Maggie St. Clair
    • 作成日時
    • 3フォロワー
    • 2件のコメント
    • 2件の投票
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    Maggie St. Clairさんがコメントを作成しました:

    1. コミュニティ
    2. Feedback on Gather
    3. Multi-Level Community Forums

    We would really benefit from being able to add additional tiers to our community forums. It is way too limited to only have topics and posts and some of our topics are getting really junked up due ...

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    Maggie St. Clairさんがコメントを作成しました:

    1. コミュニティ
    2. Feedback on Support
    3. Permanently close a ticket

    Hi Jonathan,  Thanks for all of this info. I am going to test through this today but it sounds like it should do exactly what we need. I appreciate the heads up in regards to follow up tickets so I...

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    Maggie St. Clairさんが投稿を作成しました:

    Permanently close a ticket

    1. コミュニティ
    2. Feedback on Support

    We create a task ticket when a customer wants their software to be upgraded. We use that ticket to communicate with them throughout the process and then close it out once the update has been applie...

    • Maggie St. Clair
    • 作成日時
    • 2フォロワー
    • 4件のコメント
    • 0 件の投票
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    Maggie St. Clairさんがコメントを作成しました:

    1. コミュニティ
    2. Integrations and Apps Q&A
    3. Super Admin App

    Hi Prateek,  I really appreciate you replying to my post. Unfortunately, what we are looking for is users that are missing certain tags. We use tags for lots of our reporting in Explore as well as ...