Orville Herndon

2nd this request as we've also hit this limitation with time filtering. 

post-CJ's comment now the screenshot included has been 'shooped to include messaging but looks like an obvious edit. Gave me a good chuckle. 

But in seriousness, any plans to produce a messaging data set for explore? We're most interested in an average handle time for messaging. (Which is weird to say of ever-green chat but we still need to evaluate the humans fielding those interactions)

About a week before the extension from Insights to Explore runs out, any word on when this dataset will be available?