最近の検索
最近の検索はありません

Ben Beggs
参加日2021年10月16日
·
前回のアクティビティ2022年6月01日
フォロー中
0
フォロワー
0
合計アクティビティ
7
投票
1
受信登録
3
アクティビティの概要
バッジ
記事
投稿
コミュニティへのコメント
記事へのコメント
アクティビティの概要
さんの最近のアクティビティ Ben Beggs
Ben Beggsさんがコメントを作成しました:
I also have this problem. Our help center and documentation hinges on information in the Organization to form proper segments. Since the segments require tags, and there is no automation around tagging either, you're basically completely out of luck if you want to be proactive and categorize your help content before someone has to open a ticket. When a record update is committed to the database, be it for a ticket, user, or organization, I see no reason why trigger rules can't be evaluated at that time.
Furthermore, it's annoying that the trigger builder lets you build and save a triggers that lack a ticket condition without any warning that they can't fire. That's just poor UX.
コメントを表示 · 編集日時:2022年6月01日 · Ben Beggs
0
フォロワー
0
投票
0
コメント
Ben Beggsさんがコメントを作成しました:
Is there a way to make an article or section visible ONLY to anonymous users, but NOT to signed in users? I would like to have some content that is lighter weight and more of a pre-sales section that would not be relevant to signed in users (who in my case must use SSO, so I know they are already clients)
コメントを表示 · 投稿日時:2022年4月21日 · Ben Beggs
0
フォロワー
1
投票
0
コメント
Ben Beggsさんが投稿を作成しました:
I recently tried an app and at first it didn't work, so I gave it a poor review. I later wanted to update my review but found that is is impossible to update, edit, revise or delete reviews and ratings. This seems to be a miss. The added experience that I gained from using the app a bit more not only would have affected the star rating, but the update could have provided good information to others considering using the app.
投稿日時:2021年5月19日 · Ben Beggs
2
フォロワー
3
投票
1
コメント