Viktor Hirstovski
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合計アクティビティ64
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アクティビティの概要
Viktor Hirstovskiさんの最近のアクティビティ-
Viktor Hirstovskiさんがコメントを作成しました:
This would be a great option. Right now we have different teams/departments in Zendesk, and we also have a group of users from our company that need to access tickets only as light agents. In order...
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Viktor Hirstovskiさんがコメントを作成しました:
Hi all, we dont have the slack integration into zendesk, we only post from zendesk to slack using webhooks (https://hooks.slack.com/services/etc.) will this have any impact on us?
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Viktor Hirstovskiさんがコメントを作成しました:
@... Can you be more precise? What security can someone break if they use the keyboard to type the choise from a dropdown?
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Viktor Hirstovskiさんがコメントを作成しました:
Arianne Batiles i have a ticket in a private group with a group of end users CC'd on it. But they cant see it in their support center, where they should see tickets they're CC'd on? Is this also ...
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Viktor Hirstovskiさんがコメントを作成しました:
@..., thank you - yes, that works in agent mode, but not on the guide sections where end users submit tickets in the user forms.
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Viktor Hirstovskiさんがコメントを作成しました:
Hi Dave Dyson, our company makes exclusive contracts with companies (our customers) and then all of their employees become our clients . When they register for our service, they use their personal ...
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Viktor Hirstovskiさんが投稿を作成しました:
Allowing dropdown and multiselect fields to be searched by pressing the first letter of the value
回答済みHello, we are using a dropdown field for a list of all of our customers and the list grew to over 200. Is it possible when ticket is submitted, to search for the value (name of customer) by pressi...
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Viktor Hirstovskiさんがコメントを作成しました:
Hello all, we have our internal employees using Zendesk to submit various tickets as end users. Our company uses okta to sign into Zendesk and we use our company email (first.lastname)@ourcompany.c...
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Viktor Hirstovskiさんがコメントを作成しました:
Hello all, we have 2 departments with different operating hours. When the first department is open, but the second one isnt, there is an option to leave an offline message for the second departmen...
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Viktor Hirstovskiさんがコメントを作成しました:
For me it worked oposite, i put "ticket field date" is within previous 365, and it activates on the same date as the date set in the field.