Andy Verner

Hi there, mine is simple.  I'd love to see a dark mode option.  This is one of the few white backgrounds I still have  :) 

Similar to the default values for full resolve time, how can I create a custom metric that only counts business hours?   I.e. I want to count all hours tickets were in an 'open' status for the last month, I can see it in calendar hours, but I want to see this in business hours.  What's the best way to achieve this?