Daniel Heard
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合計アクティビティ42
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前回のアクティビティ
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投票21
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サブスクリプション10
アクティビティの概要
Daniel Heardさんの最近のアクティビティ-
Daniel Heardさんがコメントを作成しました:
Karen Hynes Is there an update to the open eap?
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Daniel Heardさんがコメントを作成しました:
I woulde definitely not trust that app or link to it. The name alone suggests something is wrong with it.
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Daniel Heardさんがコメントを作成しました:
There isn't an update to this specifically but the views limitation thread has an update: https://support.zendesk.com/hc/en-us/community/posts/4409217537050-Views-limitation
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Daniel Heardさんがコメントを作成しました:
Sarah Darmawan Are there any plans to look at this again? Having a lot of agents with the same name can be complicated to figure out who each person is.
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Daniel Heardさんがコメントを作成しました:
As others have said, the new position of the Macro selection is not good. I've posted on the announcemnt post also about this too: https://support.zendesk.com/hc/en-us/articles/4490336298266/commen...
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Daniel Heardさんがコメントを作成しました:
Apologies Jonathan, I only scanned through the names of people who have the title below their names.
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Daniel Heardさんがコメントを作成しました:
Salvador Vazquez Jonathan March Nicole Saunders Are there any updates to the views being increased to 20?
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Daniel Heardさんがコメントを作成しました:
We have multiple numbers that are used for outbound calling from differenet departments. Is there a way to assign a number to a specific group so that they don't have to change the number on the ti...
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Daniel Heardさんがコメントを作成しました:
I am also looking for a way to report on first time solved tickets.
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Daniel Heardさんがコメントを作成しました:
Thanks for the reply @.... Any idea how long that would be?