Michal

Hello, the Zendesk Android SDK uses the READ_EXTERNAL_STORAGE permission. Because it only handles its files and shared photo attachments, would it be possible to instead use https://developer.android.com/training/data-storage/shared/photopicker which is supported all the way to 4.4 and doesn't require any dangerous permissions? Thank you

This doesn't seem to be an issue anymore. Thank you for fixing it!

Mick O'Donnell this should be a very easy fix that should take a couple of minutes and will help a lot of developers speed up their build process. It has been open for over 6 months without any progress. If you aren't able to fix it, could you provide some way for us to help you fix it? 

Zendesk is using content providers to initialize their SDK, but could be using https://developer.android.com/topic/libraries/app-startup . Would it be possible to implement? Every user of the SDK would then profit from faster initialization.

Namely:

zendesk.support.SupportSdkStartupProvider

zendesk.support.guide.GuideSdkStartupProvider

Zendesk is using content providers to initialize their SDK, but could be using https://developer.android.com/topic/libraries/app-startup . Would it be possible to implement? Every user of the SDK would then profit from faster initialization.

Namely:

zendesk.support.SupportSdkStartupProvider

zendesk.support.guide.GuideSdkStartupProvider

Hi Eric, definitely go ahead.

The root cause will be your initialization of the webview. The setup and how it is reproducible are written in the attached links together with the fix that you need to do in your library. 

Hello,

your webview in the support center is causing Theme errors in consumer apps. Please see to fix it:

https://stackoverflow.com/questions/54191883/android-bug-loading-wrong-colors-in-night-mode

https://issuetracker.google.com/issues/170328697

Thank you

Eric Nelson 5.0.5 has been working, but 5.0.6 broke opening links in the support center.

Mick O'Donnell do you have any updates or ETA on this?

Thank you.

Hello, the latest Zendesk Android SDK 5.0.6 is using old legacy libraries and non-androidx. That slows down builds as jetifier has to be used. Would it be possible to update to the newest?

This is what is used: com.zendesk:support:5.0.6 -> com.zendesk.suas:suas:1.2.0 -> com.android.support:support-annotations:27.0.2