Rishi Mehtani
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Rishi Mehtaniさんの最近のアクティビティ-
Rishi Mehtaniさんがコメントを作成しました:
It worked. Really appreciate your help. :) Thanks Rishi
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Rishi Mehtaniさんがコメントを作成しました:
Thanks Eric. But I don't just need to set the value at the time of ticket creation. I have some data stored in Salesforce, which keeps changing. I want to create options in dropdown field using thi...
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Rishi Mehtaniさんがコメントを作成しました:
Thanks @....... This is also a good solution. I learnt this for the first time. However, I might have to apply certain conditions rather than simply copying the value. But I would definitely use th...
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Rishi Mehtaniさんがコメントを作成しました:
Hey Eric It's not that time sensitive but it is preferred to update field2 around the same time when the ticket is being saved, because it is referred in reports. The exact requirement is to consol...
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Rishi Mehtaniさんがコメントを作成しました:
Hi Eric Thanks for providing this information. But this won’t solve the problem. In the code, which I have provided, “Get” is returning value of field1. But “Set” is not setting the value of field2...
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Rishi Mehtaniさんが投稿を作成しました:
Need help in copying a ticket field's value to another ticket field
回答済みI need to copy value of one of the custom ticket fields to another custom field. So, I am trying to get the value of field1 using "client.get()" and once it is returned, trying to assign it to fiel...
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Rishi Mehtaniさんが投稿を作成しました:
Can I use sunshine custom object's data to populate ticket dropdown fields?
回答済みIf I create a sunshine custom object "root_causes" and populate it with data. Also, I create a custom dropdown field, namely "Root Cause", on ticket form. Can I populate values in this ticket dropd...