Jan Schweigerer
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アクティビティの概要
Jan Schweigererさんの最近のアクティビティ-
Jan Schweigererさんがコメントを作成しました:
Hi Elaine, Thank you for your response. I've reviewed the article you mentioned. If I follow your approach, won't it filter for tickets that currently have the Pending Status value of No and then s...
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Jan Schweigererさんが投稿を作成しました:
Tracking time spent in two custom field values
回答済みI need to monitor the total duration for which all tickets had two specific custom field values simultaneously. Specifically, I want to track how long tickets had the value `In Investigation` in th...
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Jan Schweigererさんがコメントを作成しました:
Hi Team, I want to track the pending status time during which a ticket had the custom value "issue_status_needs_investigation" assigned. In your reference here, you say value aggregators can only ...
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Jan Schweigererさんがコメントを作成しました:
We would also very much need this feature!
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Jan Schweigererさんがコメントを作成しました:
I'm sorry, but I can't believe this is not a standard feature available via forms. This is such a basic use case which thousands of customers will require, and we have to build some complicated, me...
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Jan Schweigererさんがコメントを作成しました:
Hi @... Our situation is the same as Johan's there are practically no outliers. Every Organization should have their end users be able to see their peers tickets and comment on them. Hence, the te...
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Jan Schweigererさんがコメントを作成しました:
We need this too, urgently! The use case is simple - if you offer support to businesses, more often than not the people you are in contact with from the same organization also need to be aware of t...
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Jan Schweigererさんがコメントを作成しました:
Hi there! Love this feature so far. Instead of linking a specific article, I'd like to link to a section though. Any advice on how I could do that?