Jake Bowen

Plus one. We build our guided mode views to be "one view to rule them all" as much as we can. It's confusing to reps when we'd like them to work out of the one queue that's tailored for them.

I've had a similar experience to Marci's regarding this matter. Typically, if the domain matches, the user is automatically added to the organization. However, there are instances where this doesn't happen. In order to better understand the situation, it would be helpful to have more specific details on when this feature should work and when we need to take manual action to resolve the issue.