最近の検索


最近の検索はありません

Russell Braden's Avatar

Russell Braden

参加日2022年5月25日

·

前回のアクティビティ2022年5月25日

フォロー中

0

フォロワー

0

合計アクティビティ

2

投票

0

サブスクリプション

1

アクティビティの概要

さんの最近のアクティビティ Russell Braden

Russell Bradenさんがコメントを作成しました:

コメントEnd users and organizations

Hi, we have agents who provide support to end users in a B2B context. As a result, we've created Organizations and provide our clients' end users access to a Help Center that is dedicated to their Organization. With that configuration in place, when end users create tickets, the tickets show up within the Organization page in Support, which assists our internal team with tracking tickets submitted by our various clients. 

What I can't figure out is how an Agent on our internal team can create a ticket and associate it with a specific organization, so the ticket shows up as if an end user from that Organization had submitted it. Would someone be able to help me figure out how to do that? 

コメントを表示 · 投稿日時:2022年5月25日 · Russell Braden

0

フォロワー

0

投票

0

コメント