Rahul Choudhary
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Rahul Choudharyさんの最近のアクティビティ-
Rahul Choudharyさんがコメントを作成しました:
Yeah. It does exist in Insights but I am looking to see if zendesk experts can help you create/find the same similar to it in Explore. -Rahul
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Rahul Choudharyさんが投稿を作成しました:
Report for Percent of Cases Escalated to Jira (Trend) in Explore
Hey Team, I am unable to create a query in the Explore that captures below: 1.) Percent of Cases Escalated to Jira (Trend)2.) Percent Jira Escalated Inside Insights there was a global metric "Perce...
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Rahul Choudharyさんがコメントを作成しました:
Devan - Community Manager thanks for your reply with the below attributes of the ticket- update. But I am struggling to fetch that out and how to use it? Update country The country from which a ...
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Rahul Choudharyさんが投稿を作成しました:
[Explore recipe] creating a report for Avg. case volume per region
Hey Folks, Are there any metrics similar to what we have in Insights where we can fetch out the tickets that are being created region wise and then do aggregation on the same? Need your input on th...
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Rahul Choudharyさんがコメントを作成しました:
+100 this is really helpful and required to see the trends about the customer trends on their reported issues and make basic analysis by generating custom reports.