Todd Eldridge
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アクティビティの概要
Todd Eldridgeさんの最近のアクティビティ-
Todd Eldridgeさんがコメントを作成しました:
The "option" portion is of utmost importance here. Obviously, you wouldn't want it doing it every time you removed a dashboard.
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Todd Eldridgeさんがコメントを作成しました:
I want to take the default dashboard, clone it, and then filter it for just a single group. As the person above stated, every time I open my cloned dashboard, the group selection is unchecked. Ho...
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Todd Eldridgeさんがコメントを作成しました:
I would like to add my support behind this request. We have an automated system that sends emails to our ZD. There are like 15 or so different messages that come in. We want exclude all but one ...
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Todd Eldridgeさんがコメントを作成しました:
DISREGARD- I just realized it's in the automations, not the triggers. Is that condition "Ticket: hours since solved" a custom one? I don't have that on my drop-down list.
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Todd Eldridgeさんがコメントを作成しました:
Isn't there an easier way to see who is CC'd? The "original email" could be very far down. Not a great option. Is there an plug-in maybe that can show this? The original email only shows who sh...
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Todd Eldridgeさんが投稿を作成しました:
Tickets being created when support email is a CC - Can this be "turned off" or filtered?
回答済みIs there a way to make ZenDesk not make a ticket if the support email address was a CC on the email and not in the "To" field? One of our support addresses starts with "compliance@". We constantl...