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Heather

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    Heatherさんが投稿を作成しました:

    Easy way to delete 80K of Russian spam?

    回答済み

    We received over 87K of Russian spam overnight. It looks like Zendesk has shut of the firehose (yay!), but we're left with so many tickets to mark as spam and delete (boo!). I was hoping to increas...

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    Heatherさんがコメントを作成しました:

    Hi Andrew, That's it! Mystery solved. Thank you very much for sharing that article. Have a great day! Heather    

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    Heatherさんが投稿を作成しました:

    Public replies displaying as Internal notes

    回答済み

    Hello hello! We've infrequently been experiencing a weird hinkelbonk over the last week where a reply from a user will display as an Internal note even though it's a Public reply.  It's rather disc...