Fernando Duarte
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Fernando Duarteさんの最近のアクティビティ-
Fernando Duarteさんがコメントを作成しました:
Zendesk support said that color customization is not supported
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Fernando Duarteさんがコメントを作成しました:
Simply copy the following code at the bottom of your script.js and change the values for the forms as needed: // Hiding forms var i = 0; var checkExist = setInterval(function() { i++; if ...
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Fernando Duarteさんがコメントを作成しました:
How do I build the shown Dashboard?
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Fernando Duarteさんがコメントを作成しました:
@markus How do I make sure that the comment displays as you show on your image? Even though I have Comment details enabled, the comment does not show on the sidebar
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Fernando Duarteさんがコメントを作成しました:
I would give those users a direct link to the specific form rather to the forms page
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Fernando Duarteさんがコメントを作成しました:
I am not sure if this is what you are looking for, but you can create a custom metric like
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Fernando Duarteさんがコメントを作成しました:
You will need to use 2 separate metrics in your What The first one is easy, as you can use the default # One-Touch tickets (SELECT # Solved Tickets WHERE (SELECT # Replies [Avg] BY Ticket Id) <=1) ...
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Fernando Duarteさんがコメントを作成しました:
Hi @Guruprasad, Why do count the 20 tickets transferred to other team as 1 touch?
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Fernando Duarteさんがコメントを作成しました:
This functionality was available as part of the native Zendesk Chat, what is the timing and priority to make this available with Zopim?
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Fernando Duarteさんがコメントを作成しました:
I would suggest clear instructions presented to the end user for the date field, and a trigger changes the due date field upon ticket creation to 7 days in the future if date select is not within t...