Florian W.
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合計アクティビティ65
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投票26
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アクティビティの概要
Florian W.さんの最近のアクティビティ-
Florian W.さんがコメントを作成しました:
We also need a functionality to deactivate drop down field values.It's a must have for longterm Zendesk users with changing values from time to time.
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Florian W.さんがコメントを作成しました:
Peter, it's exactly as Andrews mentioned. I used a url target here, which still works well (although I'll need to update the old targets somewhen). Andrew, you're right and I know these methods is ...
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Florian W.さんがコメントを作成しました:
Hi Andrew, thanks for your quick response. Now it's working well with this solution: [My link text](https://mylink..com)
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Florian W.さんが投稿を作成しました:
Hyperlink in internal comment by automation
回答済みI am using this target to leave automated internal comments via automation: Now I'd like to insert a comment including a hyperlink, but the text does not appear as hyperlink. The internal commen...
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Florian W.さんがコメントを作成しました:
I also agree with Magieda's topics, especially point 4. There must be a workaround for the 24h rule. I can understand that the rule is a must from WhatsApp point of view. Nevertheless it should be ...
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Florian W.さんがコメントを作成しました:
Hi,I think it's a must (at least our Zendesk instance) to have the WhatsApp Phone Number and the Social Messaging User Info available as a placeholder in order to use it in triggers and automations...
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Florian W.さんがコメントを作成しました:
I have used this one to create an attribute: [Ticket solved - Year]+" "+[Ticket solved - Month] In my Report (X-Axis) it's shown as, e.g. "2020 September". I would like it to appear as, e.g. "2020-...
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Florian W.さんがコメントを作成しました:
Does the description for G - Jitter really mean the result should not be more than 20ms? My result on Twilio Network Test is way far away: Also the result in the articles screenshot is way more th...
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Florian W.さんがコメントを作成しました:
Hi Violeta, thx for your quick response!
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Florian W.さんが投稿を作成しました:
Solved tickets without merged tickets (closed_by_merge tag)
Hi all, can anyone confirm if that formula is correct if I'd like to see all solved tickets without the "closed by merge tickets"? IF ([Ticket status - Unsorted] = "Solved" OR [Ticket status - Unso...