Josh
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アクティビティの概要
Joshさんの最近のアクティビティ-
Joshさんがコメントを作成しました:
Our reps fly around the country. If they want to make a call, they need to stop what they're doing, open a laptop, then try to make a call like that. Freshdesk and Desk.com have offered mobile apps...
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Joshさんがコメントを作成しました:
+1 - voicemail for an agent
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Joshさんがコメントを作成しました:
+1
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Joshさんが投稿を作成しました:
Business hours incorporated with IVR Menu
回答済みWould like the ability to have business hours built into the IVR menus.
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Joshさんが投稿を作成しました:
Rescue Lens
回答済みWould really like something like this built into zendesk... https://www.logmeinrescue.com/remote-support/lens
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Joshさんが投稿を作成しました:
Free Internal Agent to Agent chat
未計画Can we get the option to use zopim free internally just agent to agent?
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Joshさんがコメントを作成しました:
It would be nice to communicate with other agents in zopim without a customer/end user involved
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Joshさんがコメントを作成しました:
Zopim team - any update on this? It would be nice to chat with my agents on zopim rather than slack.
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Joshさんがコメントを作成しました:
Just work like slack. Internal chat. Agent to agent chatting
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Joshさんがコメントを作成しました:
+1