Allen Hancock
Bringing Proactive Support to the Mac platform.
-
合計アクティビティ899
-
前回のアクティビティ
-
メンバー登録日
-
フォロー3ユーザー
-
フォロワー3ユーザー
-
投票416
-
サブスクリプション416
アクティビティの概要
Allen Hancockさんの最近のアクティビティ-
Allen Hancockさんがコメントを作成しました:
Agreed. We're getting an error "This file exceeds the maximum file size limit of 300 KB".. which file!? It was even a pain to get this screenshot.. I had to upload 3-4 times & work quick to get it.
-
Allen Hancockさんがコメントを作成しました:
Given this recent change & complete removal of IPs The Zendesk cloud is hosted by Amazon Web Services (AWS). As part of these recommendations, we’ve included a link to download AWS IP address ra...
-
Allen Hancockさんがコメントを作成しました:
Following.
-
Allen Hancockさんがコメントを作成しました:
It took a moment to find in the agent view, so I thought I'd point this out: The panel can be switched to the Context Tab using: ctrl alt , The panel can be switched to the Ticket Tab using:...
-
Allen Hancockさんがコメントを作成しました:
Hey Samuel, would you post a screenshot of where you'd like the link to be? Also, let us know if using the # and ticket number works.. Zendesk interprets #1234 as an agent facing link in emails ...
-
Allen Hancockさんがコメントを作成しました:
I would love to see this export contain our setup.. triggers, macros, etc. Until such time as we can, however, it's great to see that https://developer.zendesk.com/requests/ allows use to perform...
-
Allen Hancockさんがコメントを作成しました:
Hm, I think there are more disallowed characters, see this post: https://develop.zendesk.com/hc/en-us/community/posts/360029005694/comments/360004635974 In any case, I look forward to an official a...
-
Allen Hancockさんがコメントを作成しました:
Is there a list of all unpermitted characters?
-
Allen Hancockさんがコメントを作成しました:
Thanks for posting Yoram! You bring up and interesting point.. if form at creation is the intent, it could be clearer. Tell us more about the use-case, and perhaps there's another solution while t...
-
Allen Hancockさんがコメントを作成しました:
Hi Aimee, Two other ideas which might help.. you can add your personal email as an alias in your agent profile, then the forward would work. If that doesn't work for you (and I can think of a numbe...