Allen Hancock
Bringing Proactive Support to the Mac platform.
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Allen Hancockによる最近のアクティビティ-
Agreed. We're getting an error "This file exceeds the maximum file size limit of 300 KB".. which file!? It was even a pain to get this screenshot.. I had to upload 3-4 times & work quick to get it.
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Given this recent change & complete removal of IPs The Zendesk cloud is hosted by Amazon Web Services (AWS). As part of these recommendations, we’ve included a link to download AWS IP address ra...
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Following.
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It took a moment to find in the agent view, so I thought I'd point this out: The panel can be switched to the Context Tab using: ctrl alt , The panel can be switched to the Ticket Tab using:...
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Hey Samuel, would you post a screenshot of where you'd like the link to be? Also, let us know if using the # and ticket number works.. Zendesk interprets #1234 as an agent facing link in emails ...
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I would love to see this export contain our setup.. triggers, macros, etc. Until such time as we can, however, it's great to see that https://developer.zendesk.com/requests/ allows use to perform...
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Hm, I think there are more disallowed characters, see this post: https://develop.zendesk.com/hc/en-us/community/posts/360029005694/comments/360004635974 In any case, I look forward to an official a...
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Is there a list of all unpermitted characters?
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Stephanie, the ability for end users to solve their own tickets, is described here: EDIT This is the post I intended.. thanks Jennifer! The solved ticket would then be closed by an automation.
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Thanks for posting Yoram! You bring up and interesting point.. if form at creation is the intent, it could be clearer. Tell us more about the use-case, and perhaps there's another solution while t...