Beth Hopper
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Beth Hopperさんの最近のアクティビティ-
Beth Hopperさんがコメントを作成しました:
Ok.....so what do I need to do, or who do I need to pray to, to get my comments syncing over. My Support Manager is going to lose his mind. Please help usssssss!
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Beth Hopperさんがコメントを作成しました:
Hi, Garrick! I just verified that all our labels are still not coming over from ZenDesk into Jira. They populate within ZenDesk, as soon as I link or create a ticket, but they never populate Jira w...
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Beth Hopperさんがコメントを作成しました:
Thank you so much Jessie! This has put some brakes on our reporting. We use that field in Jira, to determine if there is a linked Zendesk ticket on the issue. I appreciate your help!
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Beth Hopperさんがコメントを作成しました:
We are no longer seeing labels come over, with a prefix of jira_. This has not been working a little while, it seems. Any ideas?
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Beth Hopperさんがコメントを作成しました:
Thanks, Yuri! I have another issue that just popped up, that is urgent. I had set up a field mapping to a field in JIRA from ZenDesk to Jira. We decided that we didn't want a text field, but a dro...
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Beth Hopperさんがコメントを作成しました:
We noticed an issue with linking multiple ZenDesk tickets to a single Jira ticket, and using field sync. We have one field that exists on the Ticket level. When there is more than one ZenDesk ticke...
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Beth Hopperさんがコメントを作成しました:
Any update on being able to add Organization level fields to the Field Sync? We really need this.