Zach Johnson
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Zach Johnsonさんの最近のアクティビティ-
Zach Johnsonさんがコメントを作成しました:
+1 Why can't end-users update ticket fields if a field needs to be changed? Obviously this should be configurable (editable/not editable) when the ticket field is created.
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Zach Johnsonさんがコメントを作成しました:
Wanted to make sure everyone on this thread aware of this: https://support.zendesk.com/hc/en-us/articles/215587317-CCs-for-end-users-on-Help-Center
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Zach Johnsonさんがコメントを作成しました:
Why does this have to be tied to a user? A lot of the notifications that need to be sent out are just so other individuals are aware of the requests that have been opened. If a request needs to be ...