Joseph Lee
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アクティビティの概要
Joseph Leeさんの最近のアクティビティ-
Joseph Leeさんが投稿を作成しました:
Issue with creating conditional ticket fields
Why can't you create a condition on the form when it comes to a multi-select ticket field? There should be a way to build a logic to allow multi-selections to be a condition. Where one or more of ...
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Joseph Leeさんがコメントを作成しました:
We need this option as well.
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Joseph Leeさんがコメントを作成しました:
Hi Jonathan, I was not really sure how I could share the video with you since it is not through youtube, but here is a screenshot of the training video where it was mentioned. It may be that it...
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Joseph Leeさんがコメントを作成しました:
I do not have an example. Where I have seen the importance of order of operations with Trigger conditions was mentioned in your admin training videos.
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Joseph Leeさんがコメントを作成しました:
Hi Jonathan, Thank you for trying to help, but that is not what I am pertaining to. I am talking about the conditions that you set within either an existing trigger or new trigger. When you ar...
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Joseph Leeさんが投稿を作成しました:
Trigger condition arragement
There has to be a better way of ordering the conditions for triggers since based on how it is set it matter for order of operations of the trigger is ran. Currently you have to delete the existing ...
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Joseph Leeさんが投稿を作成しました:
Ability to Remove Priority Settings
There currently is no option to remove a priority setting on a ticket that has been placed with a priority level. It would be nice to either have the option to remove a priority or set it to null. ...
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Joseph Leeさんが投稿を作成しました:
Visible Description Field for Agent Only Ticket Forms
It would be nice to add the description view for all agents within the Ticket Field as not every agent is an administrator and currently one can only see the description if they are an admin or end...