Lisa Kelly
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Lisa Kellyによる最近のアクティビティ 最近のアクティビティで並べ替え-
Serving chats in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). This article describes chat features that you can use in ...
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Documentation resources for the Zendesk Agent Workspace (EAP)
Documentation resources include: For agents Using the Zendesk Agent Workspace Serving chats in the Zendesk Agent Workspace Chat limitations Receiving and placing calls in the Zendesk Agent Workspa...
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Managing unified conversations in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). For more information about this feature, refer to Using ...
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Using the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). The agent workspace enables agents to work seamlessly a...
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Sharing chats with other agents in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). For more information about the workspace, refer to Using ...
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Getting started for administrators in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). For more information about this feature, refer to Using ...
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Receiving and placing calls in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). This article describes a few of the main talk features t...
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Enabling Chat transfer in the Zendesk Agent Workspace (EAP)
Important: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). To enable Chat transfer to work properly in the Zen...
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Enabling and disabling the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). For more information about this feature, refer to Using ...
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Viewing customer context in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). This article describes how to view customer context info...