Rob Barreca
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合計アクティビティ15
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アクティビティの概要
Rob Barrecaさんの最近のアクティビティ-
Rob Barrecaさんがコメントを作成しました:
Thanks Dan, sorry this is not an app we built. This is the official Zendesk Support iOS app.
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Rob Barrecaさんがコメントを作成しました:
Thanks Dan. However, I don't see that option as our account was created after April 8, 2017 so it's on by default. I looked at my business rules but can't see anything that would convert an interna...
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Rob Barrecaさんが投稿を作成しました:
In Bug: Zendesk app, when creating new ticket with internal note it instead makes the comment public!
回答済みIn Zendesk app, I create a new ticket, select internal note, type a comment and hit create. And the ticket is created, but the comment is public instead of being an internal note. Am I the only one...
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Rob Barrecaさんがコメントを作成しました:
+1 I want a signature on my emails not my proactive texts.
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Rob Barrecaさんがコメントを作成しました:
I have a related post at https://support.zendesk.com/hc/en-us/community/posts/360004398207-Add-ability-to-Zendesk-app-to-make-a-phone-call-text-from-Talk-Text-number I feel duped in believing the m...
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Rob Barrecaさんが投稿を作成しました:
Add option to NOT create tickets from outbound Talk call
回答済みAs stated in https://support.zendesk.com/hc/en-us/articles/230553307-Understanding-how-Talk-calls-become-tickets any outbound call creates a ticket and this cannot be disabled. We make many outboun...
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Rob Barrecaさんが投稿を作成しました:
Display caller's number when forwarding to agent's phone
When a Zendesk Talk call is forwarded to an agent's phone, the incoming caller ID shows _our_ Zendesk Talk number, not the phone number of the actual caller. The incoming caller ID shows in the bro...