Rob Stack
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Rob Stackさんの最近のアクティビティ-
Rob Stackさんがコメントを作成しました:
Hi SHANNON CHAPMAN, I certainly do appreciate it :-)Thanks so much for spotting and reporting this typo! It's now fixed.
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Rob Stackさんがコメントを作成しました:
Thanks Ryan, yes, that does look like something of a difference! I'm sure the team would welcome the chance to dig into this and find out what's going on. I've opened up a ticket on your behalf and...
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Rob Stackさんがコメントを作成しました:
Hi Serena Galvez, it's not currently possible to select multiple groups or brands on a live data filter. It's and excellent request though and I'd encourage you to add it to our Explore feedback fo...
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Rob Stackさんがコメントを作成しました:
Hi Ryan Oakman, here's some information from the product announcement: "If you’re already in the habit of monitoring page views using the Zendesk Support built-in report or Google Analytics, you mi...
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Rob Stackさんがコメントを作成しました:
Hi Paul McCabe, thanks for the feedback. I wasn't able to reproduce this in my test instance. I'm going to open a ticket on your behalf so that someone can investigate this with you. In the meantim...
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Rob Stackさんがコメントを作成しました:
Hi Andrei Kamarouski, I don't think you can do this, but it might be worth asking the question in the Explore Q&A section in case someone there has a clever way of doing this. Thanks!
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Rob Stackさんがコメントを作成しました:
Hi Pedro Reis, thanks for taking the time to provide feedback. We'd love to hear more about any specific frustrations you have with the product. We're constantly working to make Explore better and ...
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Rob Stackさんがコメントを作成しました:
Hi Andrei Kamarouski, you'd likely need to create a standard calculated metric and then alter the display format to do this. Here's a recipe that does something similar and hopefully will help you ...
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Rob Stackさんがコメントを作成しました:
Hi Shelly, thank you for the feedback!While there are a few potential workarounds in the article you linked to, I very much appreciate that they might not be suitable for your needs.I'll pass your ...
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Rob Stackさんがコメントを作成しました:
Hi everyone, we've got a great new recipe that helps you calculate the satisfaction score for your agents based on the good or bad ratings their tickets received: Determining satisfaction scores f...