Naomi Watnick
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Naomi Watnickさんの最近のアクティビティ-
Naomi Watnickさんがコメントを作成しました:
Thanks, Jim. Use case: The email-based side conversation response needs to notify the assignee that there's been a response. Done. However, the ticket-based side conversation response does not ...
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Naomi Watnickさんがコメントを作成しました:
Thanks - yes, unfortunately this is great, but won't work for us. It would be great to have a base template like the emails that are currently sent out that we could configure.
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Naomi Watnickさんがコメントを作成しました:
Hi - Is there any way to add a footer to all side conversation emails? I just received one accidentally (they should have created a side conversation ticket) and it was very hard to track down whi...
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Naomi Watnickさんがコメントを作成しました:
Hi - Similar to Geran's question above. I'd like to have a trigger for Email-based side conversations to update the main ticket (done), but I don't want the same to happen to Ticket-based side conv...
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Naomi Watnickさんがコメントを作成しました:
Thanks Toby Sterrett - It would be great if it the button could be customizable - without worry about logic (only when Tickets are enabled, etc.) to have it worded differently.
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Naomi Watnickさんがコメントを作成しました:
Our company uses Side Conversations for creating tickets between teams based on the original ticket. We are only using it for tickets - similar to a Child Ticket feature. However, with the button...
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Naomi Watnickさんがコメントを作成しました:
Thanks for the info and suggested workaround Anika Rani We're looking forward to the permalink manager. Thanks!
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Naomi Watnickさんがコメントを作成しました:
This came up again today. Does anyone have an update on availability? Thanks!
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Naomi Watnickさんがコメントを作成しました:
Thanks Dwight Bussman and Reuven Shelef (ZD Dev at OUT OF THE BOX Consulting), Yes - What Reuven states is 100% exactly right and is the same pain we're going through. 1. Accounts merged in SFDC (...
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Naomi Watnickさんがコメントを作成しました:
Hi - we have the following issues with the Sync. Can you please comment? Perhaps there's a way to workaround some of them with the recent updates? (ordered by Priority) P1. Inability to break e...