JACQUELINE LEHR
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アクティビティの概要
JACQUELINE LEHRさんの最近のアクティビティ-
JACQUELINE LEHRさんがコメントを作成しました:
Hi Felix, I just used this tool for the first time, and it has positively made my day! An image folder! YAY! Thank you so much!
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JACQUELINE LEHRさんがコメントを作成しました:
That's a good one, Sean. I've gotten so used to getting around it that I've forgotten how annoying it is. It seems like the system thinks working on an article for a long time is inactivity. When I...
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JACQUELINE LEHRさんがコメントを作成しました:
The shortcomings of authoring in Guide are a source of frustration for me, too. I agree it's ineffective for any content that requires anything more complex than very basic formatting. Let's hope f...
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JACQUELINE LEHRさんがコメントを作成しました:
I often reuse images in several articles. When we update the UI, these images have to be updated also. Currently, I have to keep my own image repository and upload images to individual articles fro...
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JACQUELINE LEHRさんがコメントを作成しました:
I couldn't agree more. There are many reasons why centrally managing images and attachments in Guide is desirable.
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JACQUELINE LEHRさんがコメントを作成しました:
Articles frequently require review from more than one person as well. I'd wecome improvements to both Knowledge Capture and the Assign feature in Guide to allow this.
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JACQUELINE LEHRさんがコメントを作成しました:
To Sally's point above, it would also be tremendously helpful to know which articles are linked. At least, if I want to archive or delete an article, show a list of linked articles or that 0 articl...
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JACQUELINE LEHRさんがコメントを作成しました:
Please consider prioritizing this feature. As a lone writer, I am beyond frustrated with this and many other limitations of the Guide UI. We cannot serve our customers well if you do not serve us w...
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JACQUELINE LEHRさんがコメントを作成しました:
The inability to customize emails creates a poor customer experience for the customers we serve in our Zendesk Guide help centers and for me as a Zendesk customer. Please consider prioritizing this...
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JACQUELINE LEHRさんがコメントを作成しました:
Today I fielded yet another customer complaint that was escalated though sales to support to me about not receiving notfications for updates to an article that was important to them. What a waste o...