JACQUELINE LEHR
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合計アクティビティ119
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アクティビティの概要
JACQUELINE LEHRさんの最近のアクティビティ-
JACQUELINE LEHRさんがコメントを作成しました:
Articles frequently require review from more than one person as well. I'd wecome improvements to both Knowledge Capture and the Assign feature in Guide to allow this.
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JACQUELINE LEHRさんがコメントを作成しました:
To Sally's point above, it would also be tremendously helpful to know which articles are linked. At least, if I want to archive or delete an article, show a list of linked articles or that 0 articl...
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JACQUELINE LEHRさんがコメントを作成しました:
Please consider prioritizing this feature. As a lone writer, I am beyond frustrated with this and many other limitations of the Guide UI. We cannot serve our customers well if you do not serve us w...
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JACQUELINE LEHRさんがコメントを作成しました:
The inability to customize emails creates a poor customer experience for the customers we serve in our Zendesk Guide help centers and for me as a Zendesk customer. Please consider prioritizing this...
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JACQUELINE LEHRさんがコメントを作成しました:
Today I fielded yet another customer complaint that was escalated though sales to support to me about not receiving notfications for updates to an article that was important to them. What a waste o...
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JACQUELINE LEHRさんがコメントを作成しました:
I have reported this in the past. Nice to know it's not just me. Can we please get some eyes on this? Thanks!
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JACQUELINE LEHRさんがコメントを作成しました:
Agree wholeheartedly! There are too many use cases to enumerate why this feature would be, well, useful. Thanks for your consideration, Guide team!
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JACQUELINE LEHRさんがコメントを作成しました:
I wholeheartedly agree! Too many clicks and an awkward presentation. I would much prefer that readers see a system requirements article directly under the product category on the landing page. To m...
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JACQUELINE LEHRさんがコメントを作成しました:
This is an endless source of frustration for me. My employer has very strict video guidelines. It takes time to go through brand approvals, etc. to get a public facing corporate approved video repo...
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JACQUELINE LEHRさんがコメントを作成しました:
To continue Alex's thought, phrases and hyperlinks are very useful as content blocks.