Jimmy Rufo
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Jimmy Rufoさんの最近のアクティビティ-
Jimmy Rufoさんがコメントを作成しました:
Mackenzie - How is the tag situation sustainable if you have several account managers, represented by salesforce/org data, who want to monitor tickets from their stable of clients? We can't set up...
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Jimmy Rufoさんがコメントを作成しました:
What is a good marketplace add-on for adding screenshots to support tickets with our clients? This ticket seems to focus how we engage with ZD support, which is fine, but there is no built in solu...
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Jimmy Rufoさんがコメントを作成しました:
Sure thing Abed. In the interim, if anyone knows any third party apps that work well, that would be great. I'm giving CloudApp a try now.
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Jimmy Rufoさんがコメントを作成しました:
Zendesk team, +1 on all of Abed's comments. This limitation is a bit crippling if you're trying to explain a step by step issue / resolution. Need some sort of resolution to this ASAP.
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Jimmy Rufoさんがコメントを作成しました:
Hi Alex Glover, Any luck on getting this back on the marketplace?
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Jimmy Rufoさんがコメントを作成しました:
It seems the suggestion made a few comments up would be perfect, if someone on the ZD side would just listen and make it a priority to include a link that would snare automated click attempts. Mat...
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Jimmy Rufoさんがコメントを作成しました:
Hi Dwight Bussman, The users are actually created via when they access our platform via an SSO with Zendesk, so their inclusion in Zendesk is directly tied to the fact that they are platform user...
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Jimmy Rufoさんがコメントを作成しました:
Hi Nick Dushack, Unfortunately, this update did not work for me, as although the created date is no longer showing, the date showing is an erroneous one not matching the update date on the front ...
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Jimmy Rufoさんがコメントを作成しました:
Hi Gail L, Thanks for the feedback. That's the crux of my issue, as being the admin in question, I don't want to have to continuously maintain this particular dropdown with new values to choose, a...
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Jimmy Rufoさんがコメントを作成しました:
Hi Anabela Spegni Partner Zendesk, Can you elaborate on this solution? How would admin of user registration associate each user to a Salesforce account? Can you give me an example of how your org...