Devon Nobrega

1. Support
2. ...
3. Reporting and performance
4. Why am I receiving unexpected bad satisfaction ratings?

We've also noticed that in the past week or so, we've been receiving an abnormal amount of bad satisfaction ratings.  Most end users state they didn't submit a rating at all and one other attempted...

• コメントを表示
• Devon Nobrega
• 作成日時 2019年10月28日 13:59
• 2件の投票

1. コミュニティ
2. Feedback on Support
3. Communicating with users about internal comments vs. public comments from email replies

+1 to this from me as well!  Having the option to change an internal note to public for these situations would be very helpful.

• コメントを表示
• Devon Nobrega
• 作成日時 2019年05月29日 15:30
• 0 件の投票

1. コミュニティ
2. Feedback on Support
3. Erase tags

I would also like to have the ability to delete or blacklist certain tags.  We have a few typos in our suggested tags and have no way to manually remove them ourselves.   @Nicole, thank you for the...

• コメントを表示
• Devon Nobrega
• 作成日時 2019年03月27日 20:27
• 3件の投票

1. コミュニティ
2. Feedback on Guide
3. Allow end-users to use Rich Text formatting (like articles) and paste images

Hey Nicole! Sorry about that, was just following suit. I've voted on the original post as well, thanks! 

• コメントを表示
• Devon Nobrega
• 作成日時 2019年03月25日 18:34
• 0 件の投票

1. コミュニティ
2. Feedback on Guide
3. Allow end-users to use Rich Text formatting (like articles) and paste images

+1 

• コメントを表示
• Devon Nobrega
• 作成日時 2019年03月25日 12:38
• 1件の投票