Melody Quinn
-
合計アクティビティ326
-
前回のアクティビティ
-
メンバー登録日
-
フォロー0ユーザー
-
フォロワー1ユーザー
-
投票64
-
サブスクリプション162
投稿
Melody Quinnによる最近のアクティビティ-
Ideas on How to create a 2-column Section Template
Does anyone have ideas on how to create a 2-column section template that will display both subsection titles and article tiles similar to the one Zendesk uses here? I would like the ability to use ...
-
Is it possible to send satisfaction surveys to the ticket submitter - not the requester?
Is it possible to send satisfaction surveys to the ticket submitter (not the requester) when the ticket does NOT have public comments? We have agents and light agents that submit internal tickets f...
-
How do I establish a link between a ZD user and the Salesforce contact record when the ZD user is created first?
I am receiving this syncing error in the Salesforce Integration logs when the contact record with “someperson@validemail.com” in Salesforce is updated. Salesforce Contact Failed to Sync “map[descri...
-
Is it possible to hide the "Brand" field on the ticket form?
Is it possible to hide the "Brand" field on the agent's ticket form? We want to create a second brand for the sole purpose of a second Help Center. We are going to link the "Submit a Request" link ...
-
How can I add more space between Community title, author, follow button, voting buttons and the badges?
How can I add some space between the Community title, author, follow button, voting buttons, and the badges we have manually added on the community post page template?
-
Article Link Opening Attachments
Can an article link open an attachment instead of the attachment showing at the bottom of the article?
-
Can a user with multiple orgs view and comment on all tickets?
Is it possible to allow a user with multiple organizations, to view and comment on all of the organization's tickets without giving all the users in the organizations the ability to see all tickets...
-
Can we prevent end-users from posting or commenting 3rd Party Links?
Is it possible to prevent end-users from posting 3rd party links in the community post or comments on help articles?
-
Using Box with ZenDesk as a document sharing solution
We are looking for a solution in either ZenDesk Gather or Support that can house shared documents for client reference. Has anyone utilized Box or another integrated application, and what was your ...
-
How do I create the bell icon for signed in users notifications?
We are wanting to show the bell icon when a signed-in user receives notifications like the one Zendesk uses. I cannot seem to find an actual setting for this. Does this require additional code, and...