Amanda Oka
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Amanda Okaさんの最近のアクティビティ-
Amanda Okaさんがコメントを作成しました:
Hello Diana, I believe this is what you're looking for: https://support.zendesk.com/hc/en-us/articles/203661876-Organizing-drop-down-list-options Best of luck! Amanda
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Amanda Okaさんがコメントを作成しました:
There's a Parent/Child app called 'Ticket Family' that might do the trick for you, it's essentially a linked ticket. :) Best of luck!
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Amanda Okaさんがコメントを作成しました:
Hello David, You could create a nested group for outdated macros. Rather than updating the same macro, rename it to be outdated and clone it. You could use versions in the title if you'd like. T...
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Amanda Okaさんがコメントを作成しました:
A shared individual ID to add to the sharing agreement perhaps? I would imagine this requires additional security. Or allow a way to merge users via email address in the background? We cannot af...
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Amanda Okaさんがコメントを作成しました:
Hello Brett, I was using external_id, followed by custom_fields.abcdefg Thank you :) Amanda
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Amanda Okaさんがコメントを作成しました:
I don't think this note is applicable anymore: Note: When existing users are updated via bulk import, only one unique identifier is required (such as an email or external ID). I just attempted this...