Devan - Community Manager
Community Manager
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合計アクティビティ2882
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前回のアクティビティ
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アクティビティの概要
Devan - Community Managerさんの最近のアクティビティ-
Devan - Community Managerさんがコメントを作成しました:
Hello Vladimir Petrushenka, Currently, adding this functionality isn't on our roadmap, but I'll be sure to pass this on to our product team. I would suggest for now sharing your use case with our d...
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Devan - Community Managerさんがコメントを作成しました:
Hello Tom, Currently, this is a product limitation we are aware of don't currently have a timetable for an update. I would recommend sharing your use case in the product feedback forum for the time...
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Devan - Community Managerさんがコメントを作成しました:
Hello Chee Lee, Call routing to agent groups is a feature you can set up and enable with Talk Team, Professional, and Enterprise. The following steps should get you up and running, and I've shared ...
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Devan - Community Managerさんがコメントを作成しました:
Hello Rickard Andersson, One solution that might fit your need could be setting up a second SSO for your account. I've shared an article that expands on this process in detail and how set up would ...
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Devan - Community Managerさんがコメントを作成しました:
Hello Alan Ng, You should have no issue initiating call forwarding to a cell line. This article should get you started with setting this up on your end. How do I take calls on a personal or desk p...
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Devan - Community Managerさんがコメントを作成しました:
Sorry Edwin!Happy Friday and thanks for letting me know. :D
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Devan - Community Managerさんがコメントを作成しました:
Hello Rodolfo Rubio da Silva, For the report style, you are looking to create I would recommend the following article. It will breakdown how to implement a dual style report that represents data in...
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Devan - Community Managerさんがコメントを作成しました:
Hello Edwin, I believe the issues you are running into is because you need to be in the Ticket Update data set vs. the Ticket data set. After making this change, you should be good to go but let me...
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Devan - Community Managerさんがコメントを作成しました:
Hello Vladimir PetrushenkaYes, that makes perfect sense. You can accomplish this by using the Satisfaction Update Metric and Update Date for your date. Best regards.
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Devan - Community Managerさんがコメントを作成しました:
Hello Samantha Bellach, We don't have any updates on this feature being added to Explore at this time. I would recommend sharing your use case with our dev team in our Feedback forums so they can c...